Sample of All FAQs (Helpie FAQ)

Helpie FAQ

  • How long will it take to get my order?
    Depends on where you are located. It Metros Areas: – Please allow 2 to 5 working days for the courier to be delivered. Non – Metros Areas & Interiors: – Please allow 2 to 10 working days for the courier to be delivered. Depends on where you are located.
  • Do you deliver products outside India?
    No. We ship all over  India. Shipping costs will apply, and will be added at checkout.
  • What size will best suit my child?
    Kindly refer to the sizes mentioned in the size chart in case of clothing and in the description in case of accessories. Our sizing matches the industry standard and fits comfortably and with ease. But if you have any questions about a particular product you can message our customer service on support@hijokidswear.in or on +91 6289782959
  • Why Hijo Kids Wear is the perfect baby clothing brand?
    Hijo Kids Wear is carefully produced from the softest fabrics which are made from sustainable sources. Every product has been designed with ease of use and innovation at the front of mind. Our apparels are made using materials that help to regulate a baby’s temperature by keeping them warm through winter and cool through summer. Why? Because we believe in making sure your little one is always safe and comfortable.
  • Can there be a difference in color between the product photograph on the website and the actual product?
    Even though we do our best to keep our colors on our website as true as possible, each computer/phone screen has its own individual setting, so there can be differences in color. If you have a doubt about the color of a product, please do not hesitate to contact our customer service team on support@hijokidswear.in or on +91 6289782959
  • What is your return policy?
    We have a no questions asked return policy. Kindly check the page Return Policy for details.
  • What is your exchange policy?
    We have free one time of exchange policy. Kindly check the page Exchange Policy for details.
  • How can I contact the team at Hijo Kids Wear ?
    If you have any questions regarding products, our policies, offers, or any other queries you can call us or whatsapp at +91 6289782959 between 11am and 5pm from Monday to Friday (excluding Indian public holidays). Alternatively, you can send us an email at support@hijokidswear.in with your name & contact details and we will get back to you as soon as possible.
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  • Is cash on delivery option available as payment option?
    Yes, cash on delivery is available as a payment option.